I've been contemplating selling my car and getting a new one, so a month or so ago I found Carquotes.ca and placed an order for a price report on my car. I received....nothing. They did however helpfully charge my credit card.  
I then noticed that there are no phone numbers on the web site. So I filled out the Customer Service form, and waited. A week later I filled it out again. No response.  
Today I looked Carquotes.ca up on Internic.ca, and discovered the following information: 
Administrative Contact 
Name: Tony Freake 
Job Title: President 
Postal Address: carquotes.ca 
1-110 Bayswater Ave. 
Ottawa ON K1Y 2G1 Canada 
Phone: (613) 729-2729 
Fax: 
Email: tone@hotmail.com 
Sadly, this phone number does not appear to match the name or address. I sent email to the hotmail account, asking for my money back. I threatened to contact the Better Business Bureau. We'll see if I get any response.  
Developing...
UPDATE: Got my credit card charge reversed. Never heard from company at all.